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Overview
The Parent Assistance Hotline (PAH) provides information to parents or guardians
to broaden their understanding of the process of the removal of a child from
their home. PAH staff address
several topics with callers including:
-
The
legal rights of parents and guardians, including the right to attend court and
foster care review board
hearings;
-
The
child’s legal rights;
-
The
means for accessing personnel who can provide information on a variety of topics
including the well-being of the child and various community resources that may
be of benefit.
-
The
procedures for attorney assignment.

Contact Information
PAH staff provide coverage for incoming calls during normal business hours
(Mon-Fri,
8am-5pm
) at the following numbers:
Toll
free – (800) 732-8193
Phoenix
area – (602) 452-3580

Frequently Asked Questions
The goal of the Hotline staff is to provide accurate information, education, and
referrals enabling parents and caretakers to work more effectively within their
family unit.
Some questions are frequently asked by people who
contact the Hotline. To try to help serve the public better the Hotline has
listed several of these questions here with their answers.
View Current Questions
Click
here for a printable copy of the Parent Assistance Program
Hotline brochure.

Statistical Information
PAH staff track calls which are subsequently categorized based on the nature
of the information requested. The
following table illustrates the utilization of the PAH service as well as the
types of calls received by PAH staff.
|
July 2009 Monthly PAH Report |
|
Action
|
Number
of Calls
|
|
ADES – CPS
|
24 |
|
ADES – Other
|
6 |
|
Attorney
|
13 |
|
Behavioral Health Services
|
2 |
|
CASA
|
0 |
|
CIP
|
2 |
|
Court – Juvenile
|
4 |
|
Court – Domestic
Relations
|
4 |
|
Court – Other
|
2 |
|
FCRB
|
0 |
|
Ombudsman’s
|
5 |
|
Other Services
|
17 |
|
N/A
|
10 |
|
Total
Calls
|
89 |
|
|
|
Program
Name
|
Number
of Calls
|
|
PAHP
|
67
|
|
FCRB
|
0 |
|
CASA
|
0 |
|
DCSD
|
0 |
|
CIP
|
3 |
|
DR
|
18 |
|
Other
|
1 |
|
Total
Calls
|
89 |
|
|